We believe parents and carers should have easy access to the information they need when choosing tutoring support.
The documents below outline our policies, procedures and terms of engagement.
Available Policies
Terms & Conditions
Information about lessons, bookings, payments and cancellations.
Download Terms & Conditions (PDF)
Privacy Policy
How we collect, use and protect personal information.
Complaints Procedure
Our process for handling concerns and complaints fairly and professionally.
Download Complaints Procedure (PDF)
Safeguarding Policy
Details of our safeguarding responsibilities and procedures.
Download Safeguarding Policy (PDF)
Contact Us
If you have any questions about any of our policies, please get in touch.